Privacy Policy 

Tea Blend Pty Ltd is committed to providing the best service to our customers. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the National Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au. 

What is Personal Information and why do we collect it? 

Personal Information is information or an opinion that identifies an individual. 

Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including correspondence, by telephone, by email or via our website www.teablend.com.au. 

When you purchase something from us or subscribe to receive information, we collect your Personal Information, such as you name, address and email address, for the primary purpose of providing our services to you, communicating with you about our products or services, or responding to any enquiries or complaints.  

Consent 

When you provide us with personal information to complete a transaction, verify your details, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting your Personal Information and using it for that purpose. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.  

You may unsubscribe from our mailing/marketing lists at any time, all you need to do is let us know. 

Security of Personal Information 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

All payments are processed through PayPal. Once you check-out, you are redirected to PayPal to enter your payment details. Your purchase transaction data is only stored securely in PayPal, we do not have access to this data.  

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. 

Access to your Personal Information 

You have the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please make out your request to us in writing. 

Cookies 

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. 

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. 

Maintaining the Quality of your Personal Information  

It is an important part of providing our services to you that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.  It is important that you advise us at the earliest opportunity of any changes to your Personal information so that our records can be updated.  

Policy Updates  

This Policy may change from time to time. Tea Blend Privacy Policy is available on our website to anyone who requests it.  

Complaints  

You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us.  

Privacy Policy Enquiries 

If you have any queries about our Privacy Policy please contact our office at: 

PO Box 83
BIGGERA WATERS  QLD  4216 

Tel: +61 413 361 977

E-mail : info@teablend.com.au